Professional Etiquette and Conduct

In the professional world, etiquette and conduct play a crucial role in shaping one's reputation and success. The ability to navigate through various social and professional situations with grace and professionalism can make a significant impact on one's career. The course "Professional Etiquette and Conduct" is designed to provide participants with the essential skills and knowledge needed to excel in the workplace, focusing on both communication etiquette and professional conduct.

The first part of the course delves into the essential elements of professional etiquette, covering topics such as communication etiquette, the art of listening, body language in the workplace, email and social media etiquette, business meeting etiquette, punctuality, and dining etiquette in business settings. Participants will learn how to effectively communicate in various settings, demonstrate professionalism in meetings, and conduct themselves with poise and confidence during business meals. With a strong emphasis on both verbal and non-verbal communication, participants will gain the skills needed to navigate the complexities of professional interactions with finesse.

In the second part of the course, participants will explore the essentials of professional conduct, including workplace ethics, integrity and honesty, confidentiality, ethical decision making, workplace relationships, handling conflicts, fostering inclusion and diversity, personal conduct and self-management, maintaining professional appearance, time management, and workplace well-being. This section aims to equip participants with the knowledge and skills needed to uphold ethical standards, build positive relationships, manage their time effectively, and prioritize their well-being in the fast-paced world of work. By focusing on both etiquette and conduct, this course offers a comprehensive approach to professional success in today's dynamic and diverse workplace.