Welcome to the course on Balanced Scorecard for Leaders! In this course, we will explore the concept of Balanced Scorecard (BSC) and its significance in leadership and strategic decision making. As leaders, it is crucial to have a comprehensive understanding of how BSC can be utilized to drive organizational performance and achieve strategic objectives.
The course will begin with an introduction to the definition of Balanced Scorecard and its importance in leadership and strategic decision making. We will then delve into the theoretical framework, which includes a review of leadership theories and styles such as transformational, servant, autocratic, and participative leadership. The principles of strategic decision making, understanding the business environment, SWOT analysis, and decision-making models will also be covered. Furthermore, we will explore the history and evolution of BSC, its components, financial perspective, customer perspective, internal process perspective, and learning and growth perspective. Additionally, we will discuss the benefits of using BSC in strategic decision making, its application in leadership, the role of leaders in implementing BSC, and examine case studies of successful implementation. The course will also address the challenges in implementing BSC, its relationship with performance management, performance metrics, key performance indicators (KPIs), performance evaluation and improvement, as well as practical exercises and role plays.
By the end of this course, participants will gain a comprehensive understanding of how to design a BSC for a hypothetical organization, incorporate BSC in strategic decision making, and the importance of BSC for leaders in strategic decision making. We are excited to embark on this learning journey with you and look forward to your active participation in discussions, role plays, and practical exercises. Let's work together to enhance your leadership skills and strategic decision-making capabilities!