Welcome to the course on "Assessing Impact of Change on Performance". In today's dynamic and fast-paced business environment, change is inevitable. Organizations must constantly adapt and evolve to stay competitive and relevant in the market. This course aims to provide you with the knowledge and skills to effectively assess the impact of change on performance, and to coach individuals and teams through the process of change management.
In the first part of the course, we will delve into the importance of change management in a dynamic environment and explore the key principles that underpin successful change management. We will then move on to understanding performance and its determinants, including the individual, organizational, and environmental factors that influence performance in a professional context. This foundational knowledge will provide the basis for our exploration of the concept of change and its impact on performance. We will examine the different types of changes that can occur within an organization, such as structural, process, and cultural changes, and explore the tools and techniques for assessing the impact of these changes on performance. Additionally, we will discuss the positive and negative impacts of change on performance, and how to measure performance using metrics and KPIs, employee surveys, and data analysis.
Throughout the course, we will also focus on coaching through change, including the role of a coach in facilitating change, coaching techniques for managing change, communication strategies, emotional intelligence, empathy, goal setting, and action planning. We will analyze case studies of successful change management through coaching, and discuss future perspectives and trends in coaching and change management. By the end of the course, you will have a comprehensive understanding of how to effectively assess the impact of change on performance and coach individuals and teams through the process of change management.