A vital starting point for high-performing teams.

What It Takes to Flourish in a Complex and Uncertain World While it is not news that knowledge and innovation have become critical sources of competitive advantage in nearly every industry, few managers pause to consider the implications of this new reality – particularly what it means for the type of work environment that will help employees thrive and organisations succeed. 

This course seeks to assist you in doing so and provide you with some fresh ideas and techniques for improving the performance of knowledge-intensive organisations.

It is not enough to acquire qualified, motivated employees for an organisation to genuinely prosper in a world where innovation might be the difference between success and failure. 

People who are knowledgeable, talented, and well-intentioned cannot always give what they know at the vital time on the job when it is required. This is sometimes due to a failure to recognise the importance of their knowledge. They are generally afraid to stand out, be incorrect, or anger the employer.

For knowledge work to thrive, the workplace must allow employees to express themselves! This entails expressing thoughts, feelings, concerns, questions, errors, and half-formed ideas.

Unfortunately, in most organisations today, individuals hold back much too frequently, fearful of putting themselves out there and saying or asking anything that would make them appear silly or unsure. 

To make problems worse, as businesses grow more global and complicated, more and more work is done in groups and there are more and more moving parts.